Shipping Policy
Processing Time
All orders are processed within 7-10 business days (excluding weekends and holidays).
Custom or made-to-order items may require additional processing time. Estimated production times will be provided upon request.
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Shipping Rates & Delivery Estimates:
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Shipping charges are calculated at checkout based on the weight, destination, and shipping method chosen.
Estimated delivery times:
USPS Ground Advantage (Standard Shipping): 2-5 business days
Priority Mail (Expedite Shipping): 1-3 business days
International Shipping: Varies by location
We are not responsible for delays caused by carriers, weather conditions, or customs for international shipments.
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Shipping Carriers:
We ship via USPS to ensure reliable and cost-effective delivery.
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Order Tracking:
Tracking information will be provided via email once the order has shipped.
If tracking details are not available within 48 hours of shipping confirmation, please contact us.
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International Shipping:
Buyers are responsible for any customs duties, taxes, or import fees.
International orders may experience delays due to customs processing.
Lost, Stolen, or Damaged Packages
We are not responsible for lost or stolen packages once marked as delivered.
If your package arrives damaged, please contact us within 7 days with photos of the packaging and item for assistance.
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For any shipping-related inquiries, contact us at:
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Thank you for choosing EastCoast3D!​